All complaints must be reported through the Ombudsman channels:
- E-mail: email@example.com;
- Phone: (11) 3178-8928 (externo);
- Website: Ombudsman’s page
- By mail or in person: Ombudsman – Av. Paulista, 807 – 19o andar CEP 01311-100 – São Paulo – SP
The Ombudsman’s Office is responsible for the confidentiality, independence, impartiality and fairness of the information received, in order to guarantee your anonymity and necessary transparency during analysis
of the facts.
The implemented measures are supported by the Conglomerate’s Corporate Policy.